Privacy Policy & Data Security

The privacy statement of this online store https://www.xarites.gr/, which belongs entirely to the company “Graces natural grooming”, describes the method of collecting data that you provide to us voluntarily during your transactions and their handling by us. The handling and protection of the personal data of the visitor/user of the online store’s services (e-shop) is subject to the terms mentioned here, as well as to the relevant provisions of Greek law, the decisions of the Personal Data Protection Authority and European law. If you use this online store you consent to and accept this Privacy Statement, as well as the terms and conditions of use that have been announced through it.

Purpose of processing personal data:

Every visitor can browse our online store freely, without providing any personal information. We only need personal data when you become a member and place orders. The collection process is done with your knowledge and consent, in order to register, process and execute your orders, to answer questions, to inform you about new or alternative products offered or about special offers (information via email or sms with your explicit consent). We may also use your personal information to personalize our offers, make suggestions and advertisements on our website or to generate comprehensive and statistical information. The provision, by the user, of the personal data means that he consents for it to be handled by our company for all the reasons mentioned above.

Data collected

The information that we may request from the users is:

  • full name
  • e-mail address
  • phone number
  • username
  • password
  • shipping address (street, city, postal code)
  • and other similar credentials that are used to identify users and approve their actions or that may be needed to provide you with the products and services you have requested or in order to contact you.

Cookies

Whether or not you receive cookies depends on your browser settings – which only you control.

When you visit our website, information may be entered on your computer, which is usually an alphanumeric identification file, in the form of a text file which is more commonly known as a “cookie”. Cookies are stored on your computer’s hard drive and not on the website. They enable the collection of certain information, such as your Internet Protocol address (IP address), your computer operating system (OS), your browser type and the address of any websites that refer you to our website.

Cookies are used to identify that you are entering the online store, so you do not have to enter the password on all pages that include data collection, to re-place products in your cart if you do not complete your transaction in one visit, for website traffic analysis and anonymous demographic profile creation, as well as for providing personalized ads.

Necessary cookies: Some of the cookies of our internet platform are necessary in order to be able to provide you with our services, such as cookies that allow you to log in to your account.

Cookies for online store functionality: They allow navigation in the online store.

Cookies about user’s preferences: In order to facilitate your navigation in the online store and your search for the appropriate product, we use cookies that memorize your preferences, such as the language of the page or the products you have recently searched for.

They do NOT disclose the person’s identity or anything else concerning the person browsing the site to anyone.

Third party cookies: Some of the cookies are stored on your computer by third parties (such as facebook, google analytics) for statistical or advertising purposes. Please consult the privacy policies of the respective pages.

Our online store uses services such as Google Analytics and Facebook Pixel.

Each of these services has a policy of protection of personal data and the use of cookies and comply with the GDPR.

More details on the terms of use of Google Analytics Cookies can be found at the link below:

https://policies.google.com/privacy

More details on the terms of use of Facebook Cookies can be found at the link below:

https://www.facebook.com/policies/cookies/

Any user visiting the online store must comply with the terms of use of Google Analytics and Facebook Cookies.

Cookies do not cause harm to users’ computers or to the files stored on them and do not have access to any document or file.

If you do not wish to accept cookies, you can configure your browser accordingly, if the feature is available. Please note that if cookies are disabled, you may not be able to see certain parts of this website which may improve browsing quality and functionality.

Restrictions of use

Any personal data declared on the pages and services of the website are intended exclusively for the operation of the respective service. Any information that certifies and declares the identity of the customer remains strictly confidential, is checked only by the respective department and may not be used by any third party. Our company does not distribute any information concerning the users of the online store to any other natural or legal person, other than the partner of the company that mediates for the execution of your transactions. The final product is sent to you in a secure opaque, closed and sealed package. The data kept in our file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the provisions in force at the time.

Security

The recording and preservation of personal data is done in a secure database (on a greek server) and all the necessary technical and organizational measures are taken to protect them from attacks or cyber piracy. Such measures include, where appropriate, the use of firewalls, secure server installations, encryption, the implementation of appropriate access rights systems and procedures, careful selection of processors, and other reasonable technical and commercial measures to provide adequate protection for your personal data against unauthorized access, use, disclosure, alteration or destruction. The measures also help to ensure that this information is accurate and used correctly. Your connection is secure by using SSL (Secure Socket Layer) technology. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security control between the data and the server is based on the unique key code, ensuring complete communication. 

Updating, modifying or deleting information

If you would like to know what kind of personal data we have about you or if you wish to supplement, correct, render anonymous or delete any incomplete, incorrect or obsolete personal data or if you would like us to stop processing your personal data for the purpose of sending promotional offers or direct sale or market research, you can contact us for this purpose. In some cases, especially if you wish to delete your personal data, we may not be able to continue to provide you our services.